collection and use practices of Dirgrid, a French “Société par actions
simplifiées”, with a share capital of 1000 Euros, registered with the
Registry of Trade and Companies under RCS number 111 111 111 Nanterre,
which registered office is located 17 rue Berteaux Dumas, 92200 Neuilly
sur seine, France ( “Dirgrig” , “we” , “us” or “our” )
for personal information that Dirgrid collects from you in the course of
carrying out the services rendered to you through the Dirgrid website
available at the following address: www.Dirgrid.com and through any of
its web pages (the “Site” ).
By using our Services and/or registering for an account with us, you are
our collection, use, disclosure and retention of your personal
the information we require, we may not be able to provide all our
Services to you.
terms on this site. All amended terms automatically take effect 30 days
after they are posted. We will notify you through an on-screen message
the Site as “you” or through any second-person pronouns, such
as “yours” etc.
We want to develop relationships with our users based on respect and
integrity. We are aware of the trust and confidence you demonstrate when
you use our services, visit the Site and provide us with information.
protecting your privacy online.
Dirgrid gathers the following types of information:
We collect the following types of personal information
(collectively, “Personal Information”) that you voluntarily provide
through the Site.
Personal Identifiers.\ A “Personal Identifier” is information that can be used to
identify and/or contact a natural person and includes name, postal
address, telephone number, email address.
Other Personal Information.\ “Other Personal Information” is information combined with Personal
Identifiers voluntarily provided by users of the Site that may
include demographic information (for example, gender, age, or
occupation), purchase history or correspondence sent to us through
the Site. If you choose to create a user account ( “Account” )
on our Site, you will be required, during the registration process,
to provide certain information, such as your username for your
accounts, an email address and a password which will be associated
with the Personal Identifiers you have provided.
Log in Information for Third Party Services.\ If you choose to take advantage of Dirgrid tax calculation
features, we will collect from you information sufficient to enable
Dirgrid to access your payment services on your behalf in order to
access information that can be used to calculate tax amounts for
We do not collect sensitive information such as information about your
race, political views, religious views or health conditions. If you do
not provide us with the Personal Information that we request, we may
not be able to provide you with the services offered through the Site.
There are a number of different ways that we collect Personal
Information from you. These may include:
At Time of Registration.\ When you register for Dirgrid you will be required to provide
personal information sufficient to establish an Dirgrid account.
Communications From You.\ When you email or write to us, you may provide us with your name,
contact details, and other Personal Information as part of your
Customer Support.\ You may provide us with Personal Information when you telephone or
email us to request technical assistance with our services or
information that you would like to receive about our services
Email/Direct Mail Campaigns That You Approve.\ If you elect to receive our newsletters or other promotional
communications, from time to time we may contact you with
information about new services, promotions or special offers. If you
want to stop receiving promotional communications from us, you can
follow the unsubscribe instructions at the bottom of each email,
contact support@Dirgrid.com or, if you have an Account with us,
change your preferences by signing into your Account through the
Purchases.\ If you purchase or upgrade Dirgrid services through the Site, we
will collect the information necessary to complete your purchase and
render the Services.
We (or service providers on our behalf) may automatically collect
information from you using “cookies” or “web beacons”. Cookies are small
amounts of data that are stored within your computer’s Internet browser
or on your mobile device and that are accessed and recorded by the
websites that you visit, as well as by the companies that place
advertising on websites, so that they can recognize your device and
remember if you have visited a website previously. Web beacons are web
page elements that can recognize certain types of information on your
computer such as cookies and the time and date of a page view.
Information collected by cookies and web beacons may include, without
the pages you visit within the Site;
the date and time of your visit to the Site;
the websites you visit before or after visiting the Site;
the Internet Protocol (IP) address used to connect your computer to the
your computer and connection information such as your browser type and
version, operating system and platform;
whether you open and whether you click on any link contained in an email
message that we send you;
details about your activities on third party platforms on which we have
and/or your purchase history on Dirgrid.
We may use data gathered automatically from your computer (i) to help us
recognize you as a previous visitor to the Site, (ii) with your prior
consent, to serve relevant online advertising to you or (iii) to analyze
trends and statistics to improve your experience of the Site.
You can set your browser to reject cookies or to notify you when you are
sent a cookie. You can also purchase and download software that will
allow you to visit the Site without providing the information gathered
by cookies. You are welcome to use the Site if you use such software,
but your experience while visiting the Site may not be optimal. When
your prior consent is required for the implementation of certain types
of cookies, it will be specifically collected.
We use the Personal Information described above to:
administer your Accounts with Dirgrid;
access third party services, including payment services, with your
authorization to enable Dirgrid to access such services for the purpose
of calculating VAT and other taxes;
process any services you purchase through the Site;
customize the service Dirgrid provides to you through the Site;
administrate or otherwise carry out Dirgrid’s obligations in relation to
any agreement you have with Dirgrid; carry out market research and
tracking of sales data;
and with your prior consent, send you information about Dirgrid by
email, postal mail, telephone or text message or other means about our
Generally, Dirgrid does not share the Personal Information collected -
or that you provide to Dirgrid - with third parties unless Dirgrid has
obtained your prior consent.
However, Dirgrid may share the Personal Information about you with
affiliates, with vendors, agents and contractors that assist Dirgrid in
administering the Site and in providing services to you, and in response
to legal process or when Dirgrid believes that the law requires it (for
example, in response to a court order) or to protect the rights,
property or safety of Dirgrid, the Site, users of the Site and others.
Dirgrid may also disclose Personal Information as is necessary to
identify, contact or bring legal action against a person or entity who
may be violating Dirgrid’s Terms of Service, or who may be causing harm
to, or interfering with, other users of the Site.
Dirgrid may also disclose Personal Information about you to third
parties who provide credit payment, reporting, order fulfillment
services, and other services on Dirgrid’s behalf.
In addition, in the event that assets of Dirgrid are transferred or sold
to another entity, Personal Information may be transferred to the
acquiring entity and/or to potential acquiring entities.
The Personal Information that Dirgrid collects from you and that you
provide to Dirgrid is processed in France and is stored on servers in
Your Personal Information may also be transferred to any third parties
as described in the previous section. Some of these third parties to
whom your Personal information will be shared are located outside of the
European Economic Area, in countries whose data protection laws may not
be as extensive as those which apply to us.
If we transfer your Personal Information to countries outside of the
European Economic Area, we will ensure that we do this in accordance
with French data protection regulations (for example, by putting in
place an appropriate data transfer agreement). We will do this with a
view to ensuring the level of protection which applies to your Personal
Information processed in these countries is similar to that which
applies within the European Economic Area.
Dirgrid may place hypertext links on the Site that connect to third
party websites. Dirgrid has no control over these linked sites or their
content. Your use of such linked sites will be subject to such sites’
transmitting any information to such sites.
Dirgrid cannot be responsible for any third party, or its affiliates or
agents, failing to use your Personal Information in accordance with such
obligations to which such third party, its affiliates or agents, may be
We will take all steps reasonably necessary to ensure your Personal
Information is treated securely and in accordance with this Privacy
Policy and in accordance with applicable law. We use appropriate
security measures to protect against unauthorized access, collection,
use, disclosure, copying and disposal of your Personal Information.
All pages within our checkout process and areas containing Personal
Information are secured using SSL (Secure Socket Layer) technology,
which encrypts data between our computer and yours. To make sure your
Internet browser is using the latest security features, you may want to
download the most recent version of it, which should have full SSL
You are responsible for maintaining the confidentiality of your user ID
and password which relate to your access to certain pages of the Site
and/or any Account you set up with us. You agree to accept
responsibility for all activities which occur in relation to the same.
You should not permit other people to use your user ID or your password.
Please contact us promptly if you believe your user ID or password may
have been compromised. We will not be responsible to you if there is
unauthorized access to your login details or unauthorized activity on
this Site as a result of your log-in details becoming known by someone
else, unless this was due to our negligence.
Despite our efforts regarding security it is important to bear in mind
that the Internet is not a secure means of communication. Personal
Information communicated through the Internet may be intercepted by
other people. We cannot guarantee the security of Personal Information
sent to us through this Site. You accept that you use this Site at your
If you have created an Account through the Site, we will close your
Account upon your request. We may also close or deactivate inactive
Accounts or Accounts that are used in violation of our Terms of Service
or any applicable law.
We will retain Personal Information from closed or inactive Accounts to
the extent and as long as it is necessary and relevant for our
operations and to comply with law, prevent fraud, collect any fees owed,
resolve disputes, troubleshoot problems, assist with any investigations,
enforce our Terms of Service, and take other actions otherwise permitted
In general, Personal Information from closed or inactive Accounts will
be deleted or anonymized 5 years after the Account is closed or
deactivated unless we have reasonable grounds to believe that the
Personal Information should be retained for one of the purposes
If you wish to access Personal Information collected or stored by us, or
if your name, e-mail, postal address, telephone number or other Personal
Information changes, you may correct the relevant information by
contacting support@Dirgrid.com. In addition, you have the right to
object, at any time, to the processing of your Personal Information on
legitimate grounds by contacting support@Dirgrid.com.
any time, in particular to reflect changes in market conditions
affecting Dirgrid activities, changes in technology, changes in relevant
laws and regulatory requirements and changes in Dirgrid system’s
email our support at support@Dirgrid.com or send a letter to: Dirgrid 17
rue Berteaux Dumas, 92200 Neuilly sur seine, France.